Stay on top of email

After a busy day, the hard part is often deciding which messages still need you.

An inbox Agent can read the recent conversation, identify an unanswered request, and help you write a reply.

Connect Google Workspace and select it in the Agent's app access.

Give it a clear job

In New Agent, describe the help you want:

"Help me stay on top of email. Find messages that need a decision or reply from me. Explain why each one matters and suggest a response. Don't change my mailbox."

Start its working conversation with a small request:

"Look at yesterday's mail. What still needs me? Leave out anything that was resolved later in the conversation."

The result should help you choose what to do next. Check a few source conversations, including one the Agent says needs no action.

Shape the replies

Ask for a draft in the same conversation:

"Draft a reply to this one. Thank them for the proposal and ask whether the price includes setup. Keep it warm and brief."

Then correct anything that sounds unlike you:

"That's too formal. Make it sound like a quick reply to someone I already work with."

When you like the approach, ask Manager to save it:

"Use the reply style we settled on in my main conversation. Keep drafts short and natural. Ask me before promising a date I haven't confirmed."

Keep drafts where you need them

When you want drafts in Gmail:

"Save these replies as drafts in the original Gmail conversations. Keep everyone who needs the reply. Don't send them."

Saving drafts changes Gmail, so the connection needs Allowed access. Review approval settings before you expand what the Agent can do.

After a useful first review, you might ask:

"Every weekday at 9 AM, review mail since your last check. Bring me new decisions and unfinished replies. Don't make another draft for something you've already handled."

Check the time and timezone in Routines.

Use the same approach for hiring

Give a Hiring Agent the role, candidate, interview length, and calendars it may check.

"Draft a note asking Maya when she's free for a 30-minute interview next week. Offer Monday or Wednesday afternoon. I'll review it before sending."

After you send it:

"Check for her reply every 30 minutes until Friday. When she replies, check both interviewers' calendars and draft a confirmation. Stop checking after that."

Review the routine's timing and stopping point. If a calendar is unavailable, the Agent should ask rather than assume a free slot.

Checking a calendar does not book the interview. Decide who will send the confirmation and create the invitation.